Privacy PoIicy

PRIVACY POLICY

We’ve updated our privacy policy to reflect the changes in law; to better protect, and give users more control and choice over how their personal data is used. We’ve set out below how and why we collect personal data, and how you can view, update and even delete personal data held by us.

YOUR PRIVACY, OUR PROMISE

Here at Fixit Improvement S.L we take your data privacy very seriously and have policies and procedures in-place to ensure your data is kept safe at all times, and that no unauthorised use of your data will take place.

GENERAL WEBSITE BROWSING

This website does not collect personal information unless we specifically ask for information from you. We do collect anonymous information such as pages viewed etc. for the sole purpose of analysing what content and features people find interesting and useful. We will use this information to improve the user experience and decide what new features may be welcome.

PERSONAL DATA WE COLLECT

If you want to take advantage of specific services that we offer you may be asked for personal information. In this instance we will only use the personal information you provide to deliver the services and information you have asked us to. For example, if you request we contact you, the information will only be used to contact you and not passed on to third parties or used for any other purpose. When you fill in the contact us form or request a quote, this is sent directly to a secure email address which we then use to pass on to the relevant Fixit Improvement S.L employees.

HOW WE’LL USE YOUR PERSONAL DATA

We will not sell or rent your personally identifiable information, gathered as a result of completing the forms on this website, to anyone. We will however send personally identifiable information about you to other partner organisations, companies or people when we have your consent to share the information; where we respond to court orders, legal processes or where we are required by law to do so; or where a service you have requested is supplied by a partner organisation on our behalf.

ACT

When you choose to contact us via the website forms, your data will be added into our data base used to keep track of client and prospect details in a single database . If you do not want your information to be added into please email fixitimprovement@mail.com

SECURITY

All personal data captured is securely transferred and stored. Access to this stored data is restricted to authorised employees who require the data to act on your behalf.

COOKIES & GOOGLE ANALYTICS

We use cookies – small text files stored on your computer – to learn more about how you use our website so that we can improve it over time. Like many other websites we use Google Analytics to collect this data. You can view more information about Google’s Analytics privacy policies and controlling what data is collected here: http://www.google.com/analytics/learn/privacy.html.

YOUR DATA, IS YOUR DATA

Please email us at fixitimprovement@mail.com if you’d like to request any of the following:

• If you wish to be forgotten (we’ll delete all personal data we hold on you).
• If you wish to update your personal data, e.g. change of email address.

HOW LONG DO WE KEEP YOUR PERSONAL DATA FOR?

Your personal data is only retained for a period where it has been deemed beneficial to you, and an explicit request has not been made to remove such data.

WHAT WE DON’T CONTROL

This privacy policy covers this website only, links to other websites and services are not covered by this policy.